CHC32015 Certificate III in Community Services

Full Qualifications



CHC32015 Certificate III in Community Services


This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.


12 units of competency are required for this qualification, comprising 5 core and 7 elective units

Career Opportunities may include, for example:

  • Assistant Community Service Worker 
  • Community Safety work 
  • Migrant Support Worker 
  • Neighbourhood Centre Worker 
  • Co-Ordinator 
  • Family Support worker 
  • Migrant worker 
  • Tenant Advisory Worker 
  • Welfare Worker 
  • Community Development Officer 
  • Youth Worker 
  • Youth Justice Worker 
  • Child, Youth & Family Intervention worker 
  • Social Housing 
  • Mental health worker 
  • Career & Employment Services 
  • Case Manager 

Delivery Options

Online learning – including trainer support

Duration: 22 weeks


The Certificate 3 Guarantee Program supports eligible individuals to complete their first post-school certificate III level qualification and increase their skills to move into employment, re-enter the workforce or advance their career. Funding under the Certificate 3 Guarantee Program is provided by the Queensland Department of Employment, Small Business and Training.
For more information see the Certificate 3 Guarantee Student fact sheet

To be eligible for the Certificate 3 Guarantee Program, individuals must:

  • be aged 15 years or over;
  • be no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
  • not hold, and not be enrolled in, a certificate III or higher-level qualification, not including foundation skills training.

Concession: $12.00 

Full fee (Non-Concession rate): $24.00 

Fee for Service (if not eligible for funding): $2700.00 

RPL & Credit Transfers are available upon enquiry

To request more information complete the form or call 1300 852 359


Unit Code Unit Description Core/Elective
CHCCCS016 Respond to Client Needs Core Unit
CHCCOM005 Communicate and work in health or Community services Core Unit
CHCDIV001 Work with diverse people Core Unit
HLTWHS002 Follow safe work practices for direct client care Core Unit
HLTWHS006 Manage personal stressors in the work environment Core Unit
CHCCCS005 Conduct individual assessments Elective Unit
CHCCCS009 Facilitate responsible behaviour Elective Unit
CHCCDE003 Work within a Community Development Framework Elective Unit
CHCCOM001 Provide first point of contact Elective Unit
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Elective Unit
CHCGRP001 Support group activities Elective Unit
BSBPEF402 Develop personal work priorities Elective Unit